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《微型计算机商品修理更换退货责任规定》(俗称“电脑三包”规定)已经出台,并已于本月1日正式开始实行。这对于广大计算机用户来说,意味着自己的权益得到了更加有力的保障;对于计算机厂商来说,则意味着更加明确的责任和更加严格的服务承诺。因此,有人预言,三包规定将带来国内PC业界的新一轮洗牌。 那么,电脑三包规定的出台到底会给我国的PC产业格局带来怎样的影响? 各厂商针对三包规定的出台有何反应,有哪些具体对策? 所有这些问题,都是业界人士和广大计算机用户非常关心的。为此,本刊记者采访了多家企业的高层人士,让我们一起听听他们的回答。
The “Provisions on the Responsibility of Repairing and Replacing Microcomounders Goods and Returns” (commonly known as the “Three Guarantees of Computers”) has been promulgated and formally started on the 1st of this month. For the majority of computer users, this means that their rights and interests have been more effectively protected; for computer manufacturers, it means more clear responsibilities and stricter service commitments. Therefore, some people predict that the three guarantees will bring a new round of domestic PC industry reshuffle. So, the introduction of the provisions of the computer package in the end will give China’s PC industry how the impact of the pattern? The manufacturers for the introduction of the Three Guarantees provisions of what reaction, what specific measures? All these issues are the industry and the vast majority of computers Users are very concerned about. To this end, the reporter interviewed a number of corporate executives, let us listen to their answers.