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以人力资源管理视阈对情绪劳动的概念、特征,以及对其进行有效管理的必要性进行探析,并在此基础上建构了管理的基本框架,为拓展医疗行业人力资源管理的视角和模式提供借鉴。
This paper analyzes the concept, characteristics and the necessity of effective management of emotional labor from the perspective of human resource management. On this basis, it constructs the basic framework of management and provides the perspective and mode of expanding human resource management in the medical industry Learn from