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在上一篇文章《标准化与执行力》中,特别提到了爱玛客公司对标准化的观点,“这是一个劳动密集型行业,没什么高深的技术,越如此,流程和标准化显得越为重要。”这句话的深意何在?对于物业管理行业有何启示?一、一竿子打一船人:泰勒当年缘何遭到反对当年提出科学管理的理论时,泰勒还提出一个说法,“体力劳动根本就不存在技能,只有简单和重复性的动作。”这一更为彻底和激进的观点可谓是“一
In the previous article, ”Standardization and Execution,“ we specifically mentioned Emma’s view of standardization. ”This is a labor-intensive industry with no advanced technology. The more important this is, the more important is the process and standardization . “What is the profound meaning of the phrase? What is the revelation for the property management industry? One pole to hit a boat: Why Taylor was objected when the theory of scientific management was proposed that year, Taylor also made a statement, ” physical strength There is no skill at all in labor, only simple and repetitive actions. “This more radical and radical view is”