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一、优化销售服务体系建设面临的形势(略) 二、优化销售服务体系建设的具体措施 (1)制定客户资信评估办法,对客户进行资信评估、避免客户风险。其目的是调查了解客户的基本情况,即顾客的性质、规模、发展前景、潜力、负债、赢利能力、市场情况、竞争对手情况等,特别是客户的耗煤情况、购煤渠道等。另外,还充分利用信息网络技术,建立顾客信
I. Optimizing the situation facing the construction of the sales service system (abbreviated) II. Concrete measures to optimize the construction of the sales service system (1) Formulate customer credit evaluation methods, conduct credit evaluation on customers, and avoid customer risks. Its purpose is to investigate and understand the customer’s basic situation, namely the customer’s nature, scale, development prospects, potential, liabilities, profitability, market conditions, competitors, etc., especially the customer’s coal consumption, coal purchase channels. In addition, we also make full use of information network technology to build customer letters.