Managing Appointment-based Services in the Presences of Walk-in Customers

来源 :中国运筹学会第十四次学术年会 | 被引量 : 0次 | 上传用户：hnjylwn

【摘要】

：

Walk-ins in service industry ·In many service industries,appointment scheduling systems are used,while walk-ins are also accepted·Restaurant·Beauty salon·Ba

【作者】

：

Guohua Wan Shan Wang Nan Liu

【机构】

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AntaiCollegeofEconomics&Management,ShanghaiJiaoTongUniversityCarrollSchoolofManagement,BostonCollege

【出处】

：

中国运筹学会第十四次学术年会

【发表日期】

：

2018年10期

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Walk-ins in service industry ·In many service industries,appointment scheduling systems are used,while walk-ins are also accepted·Restaurant·Beauty salon·Bank·Tech support·…

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Managing Appointment-based Services in the Presences of Walk-in Customers

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